Trialjectory Inc. (“Trialjectory”) matches individuals with clinical trials for the diagnosis, treatment and prevention of certain medical conditions through an online platform. Trialjectory respects the privacy of every individual and has taken precautions to create a process that maintains individual privacy.
- We are committed to providing a secure environment for our services.
- We use the information provided to us to enable your use of our services, provide you with customer service, and authenticate your website visits and usage.
- All information you provide to us is kept on a secure server.
- We do not sell, lease, or rent personal information without your explicit consent.
What Information Do We Collect?
Personal Information: We collect the following personal information about you in connection with the Service: (a) when you register to use the Service, we will collect your email address and password; (b) if you communicate with us by email but do not otherwise register to use the Service, we will collect your email address; (c) depending on how you access the Service, we will collect information as described below such as your IP address, mobile device ID and location information; and (d) if you log in to the Service through social media networks, such as Facebook, we will receive information about you from those networks, such as your public profile information, email address and other information you permit those networks to share with third parties. Additionally, if you use the Service to identify appropriate clinical trials, we will collect information including your age, gender, diagnosis data, treatment data, and health data; and if you submit inquiries regarding application for specific trials through the Service, we will collect your name and phone number. We may contact you by e-mail or phone to assist you in identifying and applying for appropriate trials, we may coordinate calls and other communications between you and trial coordinators, and we may follow up with you after you have been in contact with trial coordinators. The information we collect as described in this paragraph is referred to in this Policy as “Personal Information”. Personal Information is information which identifies an individual or can cause an individual to be identified.
Use of Anonymous Information. We may use Anonymous Information (as defined below), or disclose it to third party service providers, to provide and improve the Service. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about use of the Service.
Web Tracking Information: We, and our third party service providers, may use web tracking technologies such as cookies, pixel tags and clear GIFs in order to operate the Service efficiently and to collect data related to usage of the Service. Such collected data (“Web Tracking Information”) may include the address of the websites you visited before and after you visited the Site, the type of browser you are using, your Internet Protocol (IP) address, which pages in the Site you visit and which links you clicked on, and whether you opened email communications we send to you. In order to collect Web Tracking Information and to make your use of the Service more efficient, we may store cookies on your computer. We may also use web tracking technologies that are placed in web pages on the Site or in email communications to collect information about actions that users take when they interact with the Service or such email communications, and Trialjectory’s Contractors (as hereinafter defined) may also do so. We do not correlate Web Tracking Information to individual user Personal Information. Some Web Tracking Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service.
Log Files. When users visit our Site, Trialjectory gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider, referring/exit pages, operating system, and date/time stamp. We use this information to monitor the usage of our Site. Also, when we send e-mails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. We use this information not to identify individual users, but to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole which provides us with the ability to determine aggregate information about our user base and usage patterns. We may, in some circumstances, need to review this automatically collected data in combination with specific Registration Information to identify and resolve issues for individual users.
You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. Also, by not using cookies, your overall internet browsing experience will be affected.
If you would like to obtain more information about the third-party distribution of banners on the Trialjectory Site and Service and to know your choices about having such cookies turned off, please visit www.privacychoices.org.
Mobile Users: If you access the Service from a mobile device, we collect unique identification numbers associated with your device or our mobile Application, your geographic location data including GPS coordinates, or similar information regarding the location of your mobile device.
User Data: “User Data” is that data — other than Personal Information — that users provide us regarding or related to themselves. We store User Data in order to provide the Service. We may also correlate User Data with third party data in order to provide the Service. If User Data includes any personally identifiable information or Protected Health Information, we will collect, store, use and disclose that information in the same way that we collect, store and use any of User Data.
How Do We Use the Information We Collect?
Personal Information: We will use and store your Personal Information for the purpose of delivering the Service, and to analyze and enhance the operation of the Service. We may also use your Personal Information for the internal operational and administrative purposes of the Service.
Web Tracking Information: We use Web Tracking Information to administer the Service and to understand how well our Service is working, to store your user preferences, and to develop statistical information on usage of the Services. This allows us to determine which features visitors like best to help us improve our Service, to personalize your user experience, and to measure overall effectiveness.
Aggregate and De-Identified Information: We will also create statistical, aggregated and/or de-identified data relating to our users and the Service for analytical purposes. Aggregated and/or de-identified data is derived from Personal Information and User Data but in its aggregated and/or de-identified form, it does not duplicate or reveal any User Data or relate to or identify any individual. This data is used to understand our user base and to develop, improve and market our services.
User Testimonials: We may post user testimonials on our web site, and may use testimonials in other formats consistent with consent received. Testimonials may contain personally identifiable information. We may use your Personal Information to contact you to obtain a testimonial and obtain your consent via email or agreement sent via fax, pdf or mail prior to using such testimonial and/or using your name along with your testimonial.
Email Communications: If you register and provide your email address, we will send you administrative and promotional emails. If you wish to opt out of promotional emails, you may do so by following the “unsubscribe” instructions in the email, or by editing your account settings as described below. All users receive administrative emails, and so you cannot opt out of them while you remain registered.
What Information Do We Disclose to Third Parties?
Personal Information and User Data: We will not disclose your Personal Information or User Data to any third parties except as follows:
(i) to third party contractors engaged to provide services on our behalf (“Contractors”), such as performing marketing, analyzing data and usage of the Service, hosting and operating the Service or providing support and maintenance services for the Service, or providing customer service. We enter into agreements with all Contractors that require Contractors to use the Personal Information they receive only to perform services for us.
ii) to administrators of clinical studies, if you use the Service to apply to clinical studies. Your Personal Information upon disclosure to clinical studies will be subject to the privacy standards and requirements of the clinical studies. We enter into agreements with all clinical studies that require the studies to use the Personal Information they receive only to perform services for us.
(iii) when we have your consent to share the information.
Web Tracking Information: We disclose Web Tracking Information to Contractors, in order to analyze the performance of the Service and the behavior of users, and to operate and improve the Service.
Aggregate Information: We may disclose aggregated data that does not contain Personal Information or User Data to any third parties, such as existing and potential business partners, clinical studies, and funding sources, in order to describe, improve and market our business and operations.
Additional Disclosures: We reserve the right to disclose any information we collect in connection with the Service, including Personal Information, to: (a) any successor to our business as a result of any merger, acquisition, asset sale or similar transaction; and (b) any law enforcement, judicial authority, or governmental or regulatory authority, to the extent required by law or if in our reasonable discretion disclosure is necessary to enforce or protect our legal rights or to protect third parties.
Privacy Settings/Opt Out
If you would like the personal information associated with your account permanently removed from our database, please contact us at firstname.lastname@example.org. We will promptly delete your account information and you will no longer receive email from Trialjectory. Your removal from the account database will not remove records of past use of the Service, nor delete information stored in our data backups and archives. Such data will be maintained and/or deleted in the ordinary course of Trialjectory’s business. Trialjectory will take reasonable steps to protect against unauthorized access to or use of any personal information contained in records that are deleted from our system.
California Online Privacy Protection Act Notice
On September 27, 2013, California enacted A.B. 370, amending the California Online Privacy Protection Act to require website operators like us to disclose how we respond to “Do Not Track Signals”; and whether third parties collect personally identifiable information about users when they visit us.
(1) We do not track users who do not interact with our sharing functionality across the web, and therefore do not use “do not track” signals.
(2) We do not authorize the collection of personally identifiable information from our users for third party use through advertising technologies without separate member consent.
California Civil Code Section 1798.83 also permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com. Please note that we are only required to respond to one request per customer each year.
Security: We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur.
Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
Children: Trialjectory does not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of the Service is directed at persons under 18. If you are under 18 years of age, then please do not use the Service. If Trialjectory learns that personally identifiable information of persons less than 13 years of age has been collected without verifiable parental consent, then Trialjectory will take the appropriate steps to delete this information. To make such a request, please contact us at firstname.lastname@example.org.
Effective Date of this Policy: January _15_, 2019
Last updated: January _15_, 2019